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FAQ

  • 01) What is the process of opening an Indoor Playground

    In short, Market Research - Prepare Floor Plan - Design - Producing - Shipping - Installation - Opening

    1, Design: 100% customized, New design usually take 2-4 days

    A, To make sure design fit perfect, please mark information on floor plan (Clean height, Entrance, Column location and size, Place for washing room, coffee, party room etc..)

    B, You can customized (color, theme, components)

    2, Producing: Product leading time is 15-30 days depend on design.

    We will do trial installation before delivery (metal and plastic part), will provide real images and 3D installation diagram, for more details please click (Project-Installation) on our website.

    3, We can take care of Delivery and Installation.

    We will arrange technician do installation (we will know the roughly cost once you send us the layout).

  • 02) Why need buy playground from Angel? The advantage of Angel playground.

    1, Buyer over 74 countries, Angel playground have building 1,300 family entertainment center world-wide.

    2, 50% of buyers from USA, 35% from Europe, Angel Playground provide durable and affordable kids playground.

    3, Angel playground provide full-package service. Provide extra material free and offer long term after-service.   

    4, Angel playground are the first company who update kids playground to Generation 3

    0, we are the first company make the soft role play house (pretend city)

  • 03) How Angel playground guarantee your investment?

    Angel playground have certificated by CE&ATSM and full documents to support you open for business!

    1, The warranty of each play elements are marked clearly with no doubt.

    2, Angel playground provide 5% of extra material when loading container.

    3, We provide free design, and the design will be outstanding from your competitor.

    4, You are welcome to dealing with local agency.

    5, Our installer will install and show you how to maintain. And provide manual for your park and inspection department from city.

  • 04) Can we visit your factory? Where are you?

    Welcome to visit us anytime you like, we are in Wenzhou, Zhejiang China, we are pleasure to arrange the pick up and booking hotel etc...

  • 05) What make Angel playground different from other suppliers?

    This is good question, information above have explain the advantage of our company. So in short summary: Usually buyer select suppliers, we are the one select buyers also, we prefer to service those buyers who more focus on quality not just on price, that why most of our buyer from developed countries; We prefer to take more time to learn all details of your place, to make unique design which you not able to get from our competitor and make you outstanding from your competitor; We prefer to take more time on producing, to select more strong, safety and comfortable material.

  • 06) Can we buy from distributor.

    Yes, you are welcome to buy from distributor.  

  • 07) Terms of payment.

    30% deposit by T/T in advance, 70% balance paid before shipment. Or balance against copy of BL. For amount more than USD50,000 will be pay three times 30%-30%-40%.

  • 08) Is it difficult to install? Do you have installation manual? Or do you send your own workers over to help install the Indoor Playgound ? What's the cost?

    The installation manual will be sent after the Indoor Playground is produce completed. So you can do installation by our guidance, But if playground bigger than 150m2, we strongly suggest let’s our installer take care for you.

    Tips: Most of buyer from Europe prefer do install by themself; Buyer from USA always prefer do install by us.

    The installation cost will be stated clearly in our sales contract.

  • 09) What's your delivery time ?

    Normally for outdoor play structures only 15 days. For indoor playground equipment takes about 20-60 working days (Depend on design and our production plan)

  • 10) How I know the design is good.

    This is good question, Because you the success of business will be relay on it. The most important is play ability not appearance, it is what inside not what look outside; it is variety not theme, it is well planed with party, rest area, reception. It is most be suitable and take care of player in different ages... Check Generation 3.0 online (G3.0 does not have to be big, it is a new conception invent by our company)

  • 11) Will the product exactly same as design?

    It is not just same, It is better on real than on design.

  • 12) You can know better by click below article, or visit About us-News to know more!

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